Service Design

The Service Design process is critical to our success and to the success of our clients. It is a systems approach to a project. It results in superior user interfaces and superior economies of ongoing operations.

The major output from the Service Design (following team discussions and needs analysis) are as follows:

1. Content Plan and Master Navigation Strategy
2. Transaction Plan
3. Media Combinations & On-System Storyboard
4. Operations and Communications Interfaces
5. Technology and Confirmation
6. Budgets and Timing.